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These Terms of Service govern customer use of the Kxvpn online store and related order services. This store is operated by PIRUS GROUP PTY LTD. By visiting the website or placing an order, the customer agrees to these Terms of Service and to the policies linked on the website.
Kxvpn keeps product information for Kitchen Cutting Boards, Acacia Boards, Bamboo Paddle Boards, HDPE Boards, Juice Grooves, Handles, Non-Slip Borders, and Food Preparation Components focused on details a customer can verify before payment, including dimensions, materials, package contents, and intended use.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the legal age or age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this Site. You may not use our products, website, checkout, or services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Site.
SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We may modify or discontinue products, content, or services when necessary. Paid order prices are legally protected after checkout is completed, and we will not unilaterally increase paid order prices before shipment. If a clear pricing, inventory, or listing error affects an order, we will contact the customer, cancel the affected order if needed, and issue any applicable refund through the original payment method.
SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel orders that appear fraudulent, high-risk, abusive, incorrectly priced because of a technical error, or otherwise inconsistent with these Terms. Customers agree to provide current, complete and accurate purchase, billing, account, contact, and shipping information for all purchases made at our store. Customers also agree to promptly update account and payment information so we can complete transactions and contact them when needed.
SECTION 4 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of Australia. This choice of law does not limit any mandatory consumer rights that apply in the customer’s place of residence. This governing law statement follows the legal business address and registration information supplied for PIRUS GROUP PTY LTD.
Product Information and Store Content
We work to keep listings for Kitchen Cutting Boards, Acacia Boards, Bamboo Paddle Boards, HDPE Boards, Juice Grooves, Handles, Non-Slip Borders, and Food Preparation Components accurate, practical, and easy to review. Product photos, measurements, color descriptions, materials, quantities, and care details may show small differences because of lighting, screens, production batches, or measurement methods. When an error is found, we may correct product information, availability, or policy content.
Product Use and Care
Customers should follow the stated product use, care, safety, or installation guidance. Damage caused by misuse, improper maintenance, unauthorized changes, or use outside the product's intended purpose may affect support or return review.
Board dimensions, material, grain or molded construction, thickness, usable faces, groove, handles or grip zones, edge geometry, finish, product net weight, and package contents are separate product facts. Natural acacia and bamboo vary in grain, strip tone, joints, and colour; knife marks and gradual surface wear from ordinary cutting are expected and are not claims of a permanently mark-free surface.
Wash every board before first food contact. Use separate cleaned boards or an effective separation process for raw meat, seafood, poultry, produce, allergen-containing foods, and ready-to-eat items to reduce cross-contamination. A cutting board is not represented as antimicrobial, self-sanitising, dishwasher-safe unless expressly stated, knife-proof, warp-proof, stain-proof, or able to eliminate food-safety risk.
Wash promptly after use, clean grooves and handles, rinse away detergent, dry both faces and edges completely, and store with airflow. Do not use a board as a trivet or expose it to flame or hot cookware. Replace a board that develops deep uncleanable cuts, cracks, splitting, lamination separation, persistent odour, severe warping, loose border material, or another condition that prevents effective cleaning or stable use.
Payment, Shipping, Returns, and Third-Party Services
Payments are processed through Shopify Payments, using only the payment methods currently shown at checkout. Shipping, returns, refunds, and cancellation requests are handled according to our Shipping Policy and Return & Refund Policy. The store may use Shopify, payment processors, analytics tools, shipping carriers, and other service providers to operate the website and fulfill orders.
Intellectual Property, Website Availability, and Updates
Website content, product presentation, text, layout, images, and branding are owned by or licensed to PIRUS GROUP PTY LTD unless otherwise stated. We may update the website or these Terms from time to time. The version posted on this website applies when a customer visits the site or places an order.
Short interruptions may occasionally occur while we perform security updates, scheduled maintenance, or respond to an issue affecting a hosting or payment service. We will use reasonable care to restore access, and a temporary website interruption does not cancel an accepted order, remove an available refund right, or limit any protection that cannot lawfully be excluded.
SECTION 5 - CONTACT INFORMATION
Company Name: PIRUS GROUP PTY LTD
Store Name: Kxvpn
ABN: 51 697 275 648
ACN: 697 275 648
Business Address: Quakers Hill, NSW 2763, Australia
Email: support@kxvpn.shop
Phone: +61 468 203 581
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore)